Terms of service
Terms of Service
Last updated: May 25, 2026
Welcome to BASIQ Studio. By accessing our online store and making a purchase, you agree to these Terms of Service. We recommend reading them carefully before using our website.
1. Holder information
BASIQ Studio
Carrer de l'Arquitecte Ubach 15
43840 Salou, Tarragona, Spain
Email: sservicioalcliente.central@gmail.com
2. Purpose
These Terms govern access, navigation, and use of the website, as well as the purchase of products offered by BASIQ Studio.
By using this website or placing an order, the user declares to be of legal age and accepts these terms.
3. Products
BASIQ Studio sells sports accessories and products related to training and fitness.
We strive to display products as accurately as possible. However, colors, finishes, or small details may vary slightly depending on the user's device or the manufacturing process.
BASIQ Studio reserves the right to modify, update, or withdraw products without prior notice.
4. Prices
All prices displayed on the website are indicated in the corresponding currency according to the customer's location.
Prices may vary depending on the country, local currency, applicable taxes, exchange rate, or regional settings.
The final price of the order will be displayed before completing the checkout process.
5. Orders
Once an order is placed, the customer will receive a confirmation via email.
BASIQ Studio reserves the right to cancel or reject orders in cases such as:
- Incorrect or incomplete information.
- Suspicion of fraud or abusive activity.
- Stock problems.
- Payment issues.
In case of cancellation, the customer will be notified and, if applicable, the relevant refund will be processed.
6. Shipping
We ship to Spain and various selected international countries.
The availability of shipping, costs, and delivery times may vary depending on the destination and will be displayed during the purchase process.
7. Returns and refunds
Returns and refunds are governed by our Returns and Refunds Policy.
By making a purchase, the customer accepts this policy.
8. Use of the website
The user agrees to use the website lawfully and appropriately, avoiding activities that may:
- Damage the functioning of the website.
- Infringe on the rights of third parties.
- Introduce viruses, malware, or malicious software.
- Engage in fraudulent activities.
9. Intellectual property
All content on the website, including images, texts, logos, designs, videos, and graphic elements, belongs to BASIQ Studio or has authorization for use.
Reproduction, distribution, or use without prior authorization is prohibited.
10. Limitation of liability
BASIQ Studio does not guarantee that the website will be available uninterrupted or free of errors.
To the maximum extent permitted by applicable law, BASIQ Studio will not be liable for indirect damages, loss of profits, or harm arising from the use of the website or the products purchased.
Nothing in these Terms will limit the legal rights of the consumer recognized by Spanish and European legislation.
11. Data protection
The processing of personal data is governed by our Privacy Policy.
12. Modifications
BASIQ Studio may update or modify these Terms of Service at any time to adapt to legal, technical, or commercial changes.
13. Applicable law
These Terms will be governed by Spanish legislation.
In case of conflict, the parties will submit to the courts and tribunals that correspond according to the applicable consumer and user regulations.